📞 Customer Support

Contact Us

Have questions or need help with your order? We’re here for you!

We typically respond within 24–48 hours Monday–Friday.


FAQs

Q: How long does shipping take?
A: Orders are usually processed within 2–3 business days and delivered in 5–10 business days depending on your location.

Q: What is your return policy?
A: We accept returns or exchanges within 14 days of delivery for unworn, unwashed items with original tags attached.

Q: How do I know my size?
A: Check our Size Guide for detailed charts and fit descriptions for each product style.

Q: How should I care for my items?
A: To keep your designs vibrant, we recommend cold wash and air dry or low tumble dry. Avoid ironing directly on printed areas.


Shipping & Returns

We’re committed to making your shopping experience smooth and reliable.

Processing Time: 2–3 business days
Delivery Time: 5–10 business days (depending on destination)
Returns/Exchanges: Accepted within 14 days of delivery (customer responsible for return shipping unless item is defective).

If you receive a damaged or incorrect item, please contact support@thegoodorbad.com within 7 days for a quick resolution.


Size Guide

We offer unisex sizing for most apparel items to ensure a comfortable and inclusive fit.

Size Chest (in) Length (in)
S 34–36 28
M 38–40 29
L 42–44 30
XL 46–48 31
2XL 50–52 32
3XL 54–56 33

💡 Tip: If you prefer a looser fit, order one size up.


Track Order

You can track your order easily!

  • Check your confirmation email for a tracking number once your item ships.

  • Or visit our Track My Order page and enter your email and order number to see the latest updates. https://artsyk.com/apps/track123





If you have any issues, email support@thegoodorbad.com and we’ll be happy to help.